RETURN POLICY

30-Day Returns & Quality Guarantee

We want you to shop with confidence. Whether you changed your mind or received a defective item, we're here to help.

Non-Quality Returns

If you're not satisfied with your purchase, the item doesn't fit, or you simply changed your mind, you may request a return within30 days of delivery.
Items must be unworn, unwashed, in original condition with tags attached, and returned in the original packaging.
Bulk Sale orders, Final Sale products, and incomplete bundles or packs are not eligible for return.

Manufacturing Defects

If your item has a manufacturing defect, please contact us within 30 days of delivery.
Claims made after 30 days, or for damage caused by improper use, accidents, normal wear and tear, or incorrect washing, are not covered.

Additional Information

We reserve the right to reject requests that do not meet the above conditions and to make the final assessment of all return requests and product conditions.

* Final Sale Policy

Final Sale items are clearance products offered at a discounted price.
Due to their discounted nature, Final Sale items cannot be returned or exchanged, except in cases of manufacturing defects or incorrect items received.
Final Sale returns are not accepted for reasons including:
· Change of mind
· Size or fit concerns
· Fabric preference (feel, thickness, comfort)
· Style preference
· Color differences caused by lighting or screen settings
· Minor loose threads that do not affect product use
· Wrinkles or folds caused by packaging or shipping
· Damage caused after use or washing
If you would like the option to return an item, please do not purchase Final Sale products.

Return Process

Need to return an item? Follow these steps:

1. Contact Us

Email our Customer Care Team at: support@crzyoga.com
Please include:
· Order number
· Item(s) you would like to return
· Reason for return

2. Get Return Instructions

Our team will provide the return address and instructions within 2 business days.
Please follow the instructions provided to ensure your return can be processed successfully.

3. Ship Your Return

Customers are responsible for return shipping costs, customs fees, taxes, and any other return-related charges.
Please ship your return with a valid tracking number. CRZ YOGA is not responsible for lost return packages.

4. Receive Your Refund

Once your return is received, we will process your refund within 2–4 business days.
Refunds will be issued to your original payment method, including applicable taxes charged.
Please allow additional time for your bank or payment provider to process the refund.

Exchanges Policy

We currently do not offer direct exchanges.
If you need a different size, color, or style, please return your original item and place a new order.

Return & Refund FAQs

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